At Ellaireed, we want you to feel confident shopping with us. If you are not fully satisfied with your purchase, we’re here to help.
Return Eligibility
Items may be eligible for return if:
- The return request is made within 30 days of delivery
- The item is unused, unwashed, and in original condition
- The item is returned with original packaging
Non-Returnable Items
The following items may not be eligible for return:
- Used or damaged items not caused by shipping
- Items returned without prior approval
- Final sale or clearance items (if applicable)
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos and order details so we can resolve the issue promptly.
Refund Process
Once your return is received and inspected, eligible refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Order Cancellations
Orders may only be canceled before they are processed or shipped.
Contact Information
For return requests or assistance, please contact: